There may be a sudden case where a Chromebook that has been used normally does not start with a black screen even when the power key is pressed.
If the power does not turn on when you press the power key, the hardware may have failed, but in many cases, it can be solved by simple measures. This article will explain the Ways To Fix Your Chromebook Won’t Turn On.
Why my Chromebook doesn’t turn on
If the power does not turn on when you press the power key on your Chromebook, the main causes are as follows.
- Chromebook is frozen
- There is a temporary problem with the hardware
- Battery is low
- There is a problem with the charger or charging cable
- There is a problem with the connected USB device
- Unnecessary power is charged
- I’m having a problem with Chrome OS that can’t be fixed
- Battery or other hardware is out of order
In addition to hardware failures described above, temporary battery-related problems may also cause. We will introduce the remedies for each cause, so please check if they can be solved in order.
Method 1: Press and hold the power key for at least 3 seconds
It is possible that the Chromebook is frozen and cannot be shut down, so even if you press the power key, it will not start normally.
Therefore, press and hold the power key for at least 3 seconds to shut down your Chromebook. After the Chromebook has shut down completely, press the power key again to see if it turns on.
Go to the next solution if your Chromebook is shut down and still doesn’t turn on.
Method 2: Perform a hard reset
The Chromebook’s hardware may have a temporary problem that won’t boot when you press the power key.
Therefore, hard reset your Chromebook and see if it boots normally. To hard reset your Chromebook, follow the steps below.
- If you have a Chromebook running, click “Time” at the bottom right and select the “Power Icon” to turn it off.
- Hold down the “update key” on your keyboard and press the “power key“.
For tablets, press and hold the “Volume Loud Button” and “Power Button” for 10 seconds.
- When the Chromebook starts, release the “update key” and the “power key“.
If you can hard reset your Chromebook, make sure it boots normally. Proceed to the next solution if it does not start after a hard reset.
Method 3: Charge your Chromebook
It’s possible that your Chromebook won’t turn on simply because your Chromebook’s battery is low.
The battery may be over-discharged, especially if you haven’t used your Chromebook for a while.
Therefore, connect your Chromebook to the charger, charge it for at least 3 hours, and then try to start it.
Method 4: Replace the charger/charging cable
It’s possible that your Chromebook won’t charge and won’t boot due to a problem with the charger or charging cable.
So make sure your Chromebook is fully charged. You can check the charging of the Chromebook by turning on the LED light near the charging port.
If the LED light does not turn on when you connect the charger, you can determine a problem with the charger or the charging cable. If there is a problem with the charger or charging cable, use the following methods to check if it can be charged normally.
- If you are using a third-party charger, please use a genuine charger.
- Please connect to another outlet and check if it can be charged.
- If you cannot charge with a genuine charger, there may be a problem such as disconnection, so try using another charger.
Once the LED light is on, and your Chromebook is fully charged, press the power key to see if it can boot.
Method 5: Remove all USB devices
It’s possible that your Chromebook won’t boot because of a problem with the USB device connected to your Chromebook.
Therefore, remove all devices if you have a USB device connected to your Chromebook.
After removing the USB device, charge your Chromebook and press the power key to try booting.
Method 6: Discharge your Chromebook
There may be cases where the power does not turn on normally due to unnecessary power being charged inside the Chromebook.
Therefore, it may normally start by performing discharge treatment on the Chromebook. However, you’ll need to remove the battery inside the Chromebook case, so try another solution if you’re having trouble.
Follow the steps below to discharge your Chromebook.
- If you’re charging your Chromebook, remove the charger.
- Open the back cover of your Chromebook.
- Disconnect the battery connector.
- Press and hold the “power key” for a few seconds to discharge.
- Install the battery connector.
- Close the Chromebook cover.
Once you’ve discharged your Chromebook, press the power key to see if it boots normally.
Method 7: Power wash your Chromebook
If your Chromebook doesn’t start after trying the solutions so far, your Chrome OS may be corrupted.
Therefore, power-washing your Chromebook to its factory settings may solve the problem of not booting. However, keep in mind that running a power wash will erase all unbacked data.
Follow the steps below to perform a Chromebook power wash.
- If logged in to your Chromebook, click Time at the bottom right and select Logout.
- Press and hold the “Ctrl + Alt + Shift + R” keys at the same Time.
- Click “Restart“.
- Select “Powerwash” and click “Next“.
- Follow the instructions to log in to your Google account.
After running the power wash on your Chromebook, ensure your Chromebook boots properly.
If not resolved
If your Chromebook doesn’t start after trying all the solutions, your Chromebook’s battery or other hardware may be physically damaged.
Therefore, we recommend that you contact the Chromebook maker once about the problem so that it does not start. If it is an initial defect within the warranty, it may be repaired or replaced free of charge.
If the battery does not start due to deterioration, you can purchase a replacement battery from online and replace it yourself.
